Our '24/7 medical helpline' can be added on to your existing insurance products, to provide added value services which policyholders can benefit from regardless of whether they claim or not. It gives access to doctors and nurses for information and advice 24 hours a day, 7 days a week from anywhere in the world.
Policyholders can use the medical helpline as part of their benefit package to access useful medical information and advice on matters ranging from a confidential discussion of symptoms and worries to advice on common medical problems, vaccinations, international pharmaceutical equivalents or information and advice on a range of lifestyle issues.
This service has a high perceived value and could well result in customers engaging more positively with your brand as well as increasing your sales.
The service includes:
- General medical advice and discussion of common medical problems
- The opportunity to discuss symptoms and worries confidentially
- Travel health information pre- and post-travel
- Pre- and post-operative treatment advice
- Advice and information on a range of lifestyle issues
- Advice relating to the NHS and an understanding of NHS procedures
- Advice on common chronic medical conditions. E.g. Diabetes, heart disease, asthma, stroke
- Explanation of counselling services available and details of accredited counselling organisations
- Patient drug information
Contact sales@healix.com for more information.
- Medical risk assessment tools
- Wholesale insurance broking
- 24/7 medical helpline
- "Travel Oracle" website
"We're always on the lookout for ways to improve and differentiate our products and services and the Hibernian Health medical helpline provided by Healix adds real value. The fact that a team of doctors and nurses are available to our customers on the telephone at any time of the day or night is a benefit which customers value."