For policyholders, PMI only becomes a benefit if they claim. This means that the overwhelming majority of customers do not benefit from the purchased product year on year. And that means customers do not see a tangible benefit.

You can add value to your products with a medical helpline staffed 24 hours a day by doctors and nurses.  Accessible from anywhere in the world, your policyholders will have added peace of mind knowing they can get medical information and advice at any time of the day or night. 

This service has a high perceived value that can enhance and differentiate your products.  It can also help boost retention rates by introducing a valuable and useable benefit on insurance products where claims frequency is low and opportunities to build a relationship with the customer may be limited.

The service includes:

• General medical advice and discussion of common medical problems
• The opportunity to discuss symptoms and worries confidentially
• Travel health information pre and post travel
• Pre and post-operative treatment advice
• Advice and information on a range of lifestyle issues
• Advice relating to the NHS and an understanding of NHS procedures
• Advice on common chronic medical conditions. E.g. Diabetes, heart disease, asthma, stroke
• Explanation of counselling services available and details of accredited counselling organisations
• Patient drug information

For more information contact us a sales@healix.com.